Privacy Policy

Last updated: 21 July 2026

Pharmacy Weight Loss Leeds | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Leeds is a GPhC registered online pharmacy weight loss clinic based in Leeds, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

Pharmacy Weight Loss Leeds acts as the data controller for all personal information collected through our website and services. As a regulated pharmacy, we are legally required to maintain certain patient records and handle your data with the highest standards of confidentiality and care.

2. Data We Collect

We collect personal information necessary to provide safe and effective pharmacy services. This includes:

• Identity data: Full name, date of birth, gender
• Contact data: Email address, phone number, delivery address
• Health data: Medical history, current medications, weight, BMI, and other clinical information provided during consultations
• Payment data: Billing information processed securely through our payment provider
• Technical data: IP address, browser type, and website usage information collected via cookies

Health data is classed as special category data under UK GDPR and is handled with additional safeguards.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatment and provide pharmacist-approved prescriptions
• To process and dispatch your orders (delivered within 1 working day once approved by our pharmacist)
• To maintain accurate medical and dispensing records as required by law
• To communicate with you about your treatment, orders, or account
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy
• To improve our services and ensure patient safety

Our lawful bases for processing include the performance of a contract, legal obligation, protection of vital interests, and, for health data, the provision of healthcare and treatment.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies we use include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand site traffic and usage patterns
• Preference cookies: Remember your settings and preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell or rent your personal data to any third parties. We may share your information in the following limited circumstances:

• Healthcare providers: With your GP or other relevant healthcare professionals where clinically necessary or legally required
• Delivery partners: Your name and delivery address are shared with our courier service solely to fulfil your order
• Payment processors: Your payment information is processed securely by our payment provider and is not stored on our systems
• Regulatory bodies: We may be required to share information with the GPhC, NHS, or other authorities to meet our legal obligations

All third parties we work with are required to handle your data securely and in compliance with UK GDPR.

6. Data Retention

We retain patient and dispensing records for a minimum of 8 years in line with NHS and GPhC guidelines, or longer where required by law. Payment data is retained only as long as necessary for accounting and legal purposes.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All health consultations and data transmissions are encrypted and stored securely.

8. Your Data Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, delete, or restrict how we use your information. You may also object to certain types of processing or request that we transfer your data to another provider. To exercise any of these rights, please contact us directly using the details below. We aim to respond to all data-related enquiries within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

Pharmacy Weight Loss Leeds
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.